Question 1

What is sero social?

Accepted Answer

sero social is a boutique web and brand studio with offices in Palo Alto, California and Madrid, Spain. We design websites, brand strategy, visual identity and content for established companies whose reputation has outgrown their brand. One senior team handles the whole project, from the first call to launch, at one fixed price.

Question 2

Who do you work with?

Accepted Answer

We work with established companies that have a real reputation and a brand that has not caught up. Most clients are in construction and the trades, real estate, professional services, hospitality and motorsport. If customers trust you in person but your website undersells you, we are a good fit.

Question 3

What does an engagement cost?

Accepted Answer

Every project is one fixed price, agreed in writing before we start, with no hourly billing. The Seventy-Two starts at $3500, The Foundation for new businesses is $7500, and Flagship Builds start at $15000. You get your exact price after a short call.

Question 4

How long does a website take?

Accepted Answer

Most websites launch in a few weeks, not months. The Foundation takes about three weeks from kickoff to launch. Need it sooner? The Seventy-Two refreshes your current site or builds a new one from scratch in 72 hours. Larger Flagship Builds get a clear timeline before any work begins.

Question 5

Why a boutique studio?

Accepted Answer

With a boutique studio, you work directly with the people designing and building your site. There are no account managers passing notes and no large overhead built into your quote. Decisions happen faster, details get more attention, and the same senior team stays with you after launch.

Question 6

Do you offer ongoing support?

Accepted Answer

Yes. We stay on after launch for updates, new pages, content and campaigns. Many clients keep working with us on a retainer across brand, web and social, so the website keeps pace with the business instead of falling behind again.

Question 7

Will I be able to update the website myself?

Accepted Answer

Yes. Every site is built so your team can edit text, images and pages without a developer. At handover we walk you through it step by step, so the website is yours to change whenever your business does.

Question 8

Can I see your work first?

Accepted Answer

Always. The Work page shows client projects, including Valley Services, Scrappers Racing, XO Sufren and Christie's International Real Estate in Costa Rica, plus a few clearly labeled studio concepts. Each case study explains the brief, what we built and what changed for the business.

Question 9

What if I'm not satisfied?

Accepted Answer

You review and approve every stage before we move on, from strategy to design to launch, so there are no surprises at the end. You give feedback along the way, and nothing goes live until you are proud to put your company's name on it.

Look as good online as you are in person.

Look as good online as you are in person.

Look as good online as you are in person.

Real work. Real results.

Real work. Real results.

Real work. Real results.

What does an outdated brand and website really cost you?

What does an outdated brand and website really cost you?

What does an outdated brand and website really cost you?

What we do for you.

What we do for you.

What we do for you.

A website that makes the phone ring.

A website that makes the phone ring.

A website that makes the phone ring.

A brand people trust before they meet you.

A brand people trust before they meet you.

A brand people trust before they meet you.

Your real work on camera, not stock.

Your real work on camera, not stock.

Your real work on camera, not stock.

In our clients’ words.

In our clients’ words.

In our clients’ words.

Why clients switch to us.

Why clients switch to us.

Why clients switch to us.

The usual way

With sero social

Prices you can see before you call.

Prices you can see before you call.

Prices you can see before you call.

Flagship Build

Flagship Build

Flagship Build

The Foundation

The Foundation

The Foundation

The Seventy-Two

The Seventy-Two

The Seventy-Two

Four steps, one fixed price, zero surprises.

Four steps, one fixed price, zero surprises.

Four steps, one fixed price, zero surprises.

Tell us about your business

Get one fixed price

We write, design and build

Launch, and it is yours

The people who do your work.

The people who do your work.

The people who do your work.

Questions we hear most.

Questions we hear most.

Ready to look as good online as you are?

Ready to look as good online as you are?

Ready to look as good online as you are?

Look as good online
as you are in person.

Look as good online
as you are in person.

Look as good online
as you are in person.